Privacy Policy
Last Updated: 04/16/2026
Precision Business Machines, Inc., including its affiliates and subsidiaries ("Company," "we," "us," or "our"), values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites (www.pbminc.com and www.mycloudsecureid.com) and use our products and services (collectively, the "Services").
By using our Services, you agree to this Privacy Policy.
This Policy Applies To
- Website visitors
- Customers and prospective customers
- School and district representatives (administrators, staff, purchasers)
- Users of our products and services
Information We Collect
A. Personal Information
We may collect:
- Name
- Email address
- Phone number
- Organization or school/district name
- Billing and shipping address
- Payment-related information (processed securely by third-party providers)
B. Commercial Information
- Products or services purchased, considered, or requested
- Order history
C. Communications
- Customer service inquiries
- Contact form submissions
- Chat or support interactions
D. Automatically Collected Information
- IP address
- Browser and device information
- Website usage data
- Cookies and tracking technologies
Important Notice Regarding Student Data
We provide products and services to schools and educational institutions; however:
- We do not collect or process student personal data
- We do not knowingly collect information from children under 13
- Our Services are intended for school staff, administrators, and business representatives
If you believe a child has provided personal information, please contact us and we will promptly delete it.
How We Collect Information
We collect information:
- Directly from you (forms, purchases, account creation)
- Automatically (cookies and analytics tools)
- From third-party partners or service providers
How We Use Your Information
We use your information to:
- Provide and deliver products and services
- Process transactions and fulfill orders
- Respond to inquiries and provide customer support
- Send administrative and service-related communications
- Send marketing communications (only if you opt in)
- Improve website functionality and user experience
- Prevent fraud and enhance security
- Comply with legal obligations
How We Share Information
We do not sell your personal information for monetary value.
We may share your information with:
- Service providers (including payment processors, hosting providers, analytics tools, and CRM/marketing platforms such as HubSpot, Pardot, Salesforce)
- Business partners when necessary to fulfill services
- Certain authorized third-party service providers for specialized services (such as maintaining customer information, communicating with you, servicing our sites, conducting promotions or surveys, fulfilling orders, etc.)
- Third parties whose products or services may be of interest to you, and analytics and advertising partners
- Our group of companies, including current and future subsidiaries, affiliates, and partners, and any successor to all or part of our business
- Affiliates and subsidiaries
- Legal authorities when required
- Parties involved in a business transaction (e.g., merger or acquisition)
We may share limited data for analytics or advertising purposes, which may be considered "sharing" under certain privacy laws.
Email Communications
We use HubSpot, a third-party marketing platform, to manage communications and send emails. Through HubSpot, we may:
- Store your contact information
- Track email engagement (such as opens and clicks)
- Manage marketing preferences
- Automate communications
You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in our emails. HubSpot may collect and process data in accordance with its own privacy policy.
Cookies and Tracking Technologies
We use:
- Session and persistent cookies
- Analytics tools (e.g., Google Analytics)
- Tracking technologies associated with HubSpot and similar platforms
These technologies help us understand website usage, improve performance, and personalize content and communications. You can manage cookie preferences through your browser settings.
Your Privacy Rights
A. U.S. Privacy Rights (CCPA/CPRA and Similar Laws)
You may have the right to:
- Know what personal information we collect
- Request deletion of your data
- Correct inaccurate data
- Opt out of the "sale" or "sharing" of personal data
- Not be discriminated against for exercising your rights
B. GDPR (EEA Residents)
You have the right to:
- Access your data
- Correct inaccurate data
- Request deletion
- Restrict processing
- Request data portability
- Object to processing
We process data based on consent, contract, legitimate interests, and legal obligations.
C. Marketing Preferences
You may opt out of marketing communications at any time.
Data Retention
We may retain your personal information for as long as necessary to fulfill the purpose for which it was collected or to comply with legal or regulatory requirements.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, you should understand that there is always a risk in transmitting information over the Internet and processing electronic documents, and you agree that you are sharing your information at your own risk.
Third-Party Links
We are not responsible for third-party websites or their privacy practices.
Changes to This Privacy Policy
We reserve the right to change our Policy from time to time. Updates will be posted with a revised date.
Contact Us
If you have questions or wish to exercise your rights, contact us:
Precision Business Machines, Inc.
Email: smarttools@pbminc.com
Phone: (800) 272-0726
